Privacy Policy

Effective date: 20 July 2026

This Privacy Policy explains how Zelnoravi collects, uses, and safeguards personal information in connection with automotive painting and related services in Australia. We aim to handle data with care and transparency consistent with applicable Australian privacy principles. By engaging with our website or services, you acknowledge the practices described here.

Information we collect. We may collect details that help us respond to requests and deliver services, such as your name, contact information, vehicle make and model, photos you choose to share, and preferences regarding finishes or scheduling. We also gather technical data about site usage, including device type, browser, approximate location, and pages viewed, which supports performance, analytics, and security.

How we use information. We use personal information to provide quotes, schedule work, deliver updates, manage invoices, and improve our processes. Technical data helps diagnose issues, measure interest in pages, and maintain site reliability. Where appropriate, we create aggregated insights that do not identify individuals.

Sharing. We may share information with trusted providers who assist with operations such as payment processing, delivery logistics, or IT support. These providers are expected to handle data responsibly and only for the tasks we request. If a legal requirement arises, we may disclose information to comply with lawful directions from authorities.

Storage and security. We apply reasonable safeguards designed to reduce risks of unauthorised access, alteration, or loss. Measures include restricted access, encryption in transit where feasible, and routine housekeeping. Despite these efforts, *** method of transmission or storage is entirely immune from risk, and we encourage you to use strong, unique credentials when applicable.

Retention. We keep personal information for periods aligned with operational needs and regulatory requirements. When data is *** longer required, we take steps to de-identify or securely dispose of it, subject to record-keeping obligations that may apply to transactions or warranties.

Cookies and similar technologies. Our site may use cookies and comparable tools for session management, preferences, analytics, and marketing measurements. You can manage preferences through browser settings and our on-site controls. Adjusting settings may influence certain features or measurements.

Access and correction. You can request access to personal information we hold about you and ask for corrections if details are incomplete or inaccurate. We may seek verification before actioning requests and may decline where a request would conflict with legal obligations or protections.

International transfers. Service providers may operate in multiple jurisdictions. When information is transferred outside Australia for processing, we expect providers to apply protections comparable to those described here.

Third-party links. Our website may reference third-party resources for convenience. Their privacy practices are governed by their own policies. We recommend reviewing those statements when interacting with external services.

Children. Our services are intended for vehicle owners and corporate clients. We do not knowingly solicit personal information from children. If you believe a child has provided details, please contact us so that we can address the matter.

Updates. We may update this Policy to reflect changes in services, regulations, or technical practices. The “Effective date” will indicate the latest version. Material updates may be highlighted on the website for visibility.

Contact. For privacy queries or requests, email Zelnoravi@outlook.com or write to: Zelnoravi, Unit 5, 12 George Street, Sydney NSW 2000, Australia. You may also reach us by phone at + (61) 47 283-94-01.